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[砂冈和子. (2012). 远程汉语课多语言聊天室的教学效果. 科技与中文教学 (Journal of Technology and Chinese Language Teaching), 3(1), 1-12.]

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Abstract/摘要：

With an ever increasing population of migrants in East Asia, the multilingual phenomenon has emerged rapidly on campuses of Japanese universities. Accordingly, we are faced with a transformation in the education of foreign languages assisted by ICT, which includes the utilization of multilingual and multicultural backgrounds and resources, and enhancing communications and group interactions among outstanding students and experts. This paper is a case study of Chinese distance learning carried out at Waseda University, which includes not only assisting services such as Multimedia Video on Demand System (MVDS) and machine translation but also a Multilingual Chatting Support System which is utilized to improve classroom practices and enhance the interaction between students and teachers. In particular, the MVDS is proved to be effective in stimulating group interaction among attendance. The chatting lesson about “Modern Chinese Society” that students of several nations attended exposes the problems in multilingual and multicultural communication. Along with our introduction, we discuss several issues involving “multilingual campuses”: 1) The trends of language obstacles, opposing opinions and indifference occurring in posting and chatting activities; 2) A case study on “unsolvable problems” caused by extrinsic nature; 3) How the system users such as students, teachers, and researchers make the most advantage of ICT tools; and 4) How to detect “unsolvable problems” and manage them properly to improve the human-based management in the education of foreign languages.

随着东亚人口移动的加速，日本各大学已迅速呈现校区多语 言化的现象。在这一背景下，使用 ICT （ Information and Communication Technologies）辅助外语教学亦正面临亟需向能够善 用多语言化背景环境，增进人材交流，促进社群互动，这一形态转换 的时期。本文介绍了早稻田大学实施的远程汉语教学的实例，除了多 媒体视频点播平台及机器翻译等辅助教学服务之外，还包括使用多语 言聊天系统进行师生互动的课堂实践，从而加强了参与课程的成员之 间的互动效果。由多国籍的学生参加的有关“中国社会”的聊天活动正 好映射出了多语言多文化交流的课题。本文着重介绍了在校区多语言 化的大环境下，通过聊天发贴活动所显现的语言不通，意见对立或 “袖手旁观”的动向，并通过实际事例说明外在性质所带来的“无法解 决的问题”，及作为工具使用方的学生，教师和研究者如何有效发挥 ICT 工具的软实力，最后还对诸如如何磨练鉴别管理能力这样的电脑 外语教学的人性化管理问题进行了探讨。